Shipping Policy

Fast & Free shipping

Within the contiguous Rwanda (Not available at the moment please check later)

Outside the contiguous U.S. (Not available at the moment please check later)

Standard Shipping: Orders placed before 1 pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays, and public holidays). Overnight Shipping: Orders placed before 1 pm PST should be received the next business day. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays, and public holidays). SHIPPING POLICY: 100% of orders are shipped within one business day. Orders placed over the weekend are dispatched on Mondays. customs clearance your superfoods CUSTOMS CLEARANCE: Please be aware that delays may be imposed by your country’s customs clearance. Empathy Organics is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer. DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed. wrong or incomplete address your superfoods shipping. WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

 

  1. Product Recalls

These products have been recalled by their manufacturer. If you purchased any of the below items from us and the lot number or date on your packaging matches the Recall Notice, please contact us at info@empathyorganics.com for further instructions.

 

  1. Promotional Exclusions

Promo codes

We love promo codes and we know you do, too. To get the most out of them, here are the facts you need to know:

  • Promo codes have restrictions and expiration dates. Please be sure to review the details and disclaimer associated with the promo code you're trying to use. This information is located at the bottom of the promotional banner.
  • NOT ALL items are eligible for discounts. For total-order discounts (e.g. $10 off or 12% off your order), please see the brands in the Brand Exclusions section above that have excluded themselves from the sale. These items also do not count toward a minimum purchase requirement (if a promo code requires you spend a certain amount.)
  • For codes that can be combined, enter one promo code at a time and then click "Update" after each.
  • Some email exclusive sales offer one-time-use codes that must be used by the account holder who received the email - if this is the case, details will be included in the disclaimer.

 

  1. My Account page

It is necessary to create Account log in section

What are the benefits of registering?

  • Enjoy super-speedy checkout with saved address and payment info
  • Access personalized savings tailored to you in our Promo Pocket
  • Easily access your order status & history
  • Modify your order, payment & shipping options
  • Quickly re-order previously purchased products
  • Schedule automatic delivery and enjoy 10% off Bonus Brands with Set & Save

Guest Customers

Don't want to register? Continue your order as our Guest.

  1. Ways to Shop

Shop by Brands

BRANDS AND PRODUCTS

Iwacu green meal

roasted sesame seeds, setting nettle, activated charcoal , green clay , lemon crass,pumpkin seeds flour, amaranth , organic stevia, organic ginseng powder, tangawize tea, garlic,turmeric powder, sesame honey,soya tea, herbal tea , aroma tea,

 

Amazon nutrition cabinet

moringa powder, millet flour, peanut, peanuts, sesame rolls , organic chia flour, honey

Humura

pure peanut butter

kaso

roasted rice powder, baking soda, roasted gram flour, cinnamon powder, Aloe vera , scar removal, organic chia seed, pure oliva oil, ginger oil, sesame oil, avocado oil,

Green treasure

primo

American Garden

us mayonnaise, ketchup,

 

Tropical heat

beef masala, fish masala, chicken masala, tea masala ,

Everyday

parijse champignons de paris, Dijon mosterd moutarde de dijon, purée de pommes de terre, long grain, spirelli, salt chips, paprika chips, paprika nuts, muesli

 

Kivu boubon

pure arabica

Nestle : Nido, baby cereals, cerelac,

Belle france: chocolat noir , tortilla goût fromage, popcorn caramel, popcorn sucré

kellogg

Coco pops

Nootri: nootri quick cereal strawberry flavored , nootri family whole wheat, nootri family millet mix, nootri family sorghum, nootri mama

Boni: paprika, Lait de coco

Royco: spicy beef flavour

Rare pear bridge

Soya souce,

Sorwate

Green tea, light black tea

Rwanda mountain tea: Rwanda tea

Pride : liquid detergent

vimu: all purpose,

cleaner

sunlight

dove: invisible dry, dove men care

Shinex: window cleaner

Axe: Axe black, axe black night, axe clean fresh, 

Adidas: team force, after sport 

Kinazi: fine cassava flour, 

Multifood croup ltd: hisbiscus flowers , 

Vital organic food: chocolate granola, macadamia

Inyange industries:  inyange milk 1L , inyange milk 500ml,  inyange mango juice 1l , mango juice 500ml,  Inyange apple 1l , Inyange apple 500ml, inyange pineaple 1l , Inyange mineral water 1.5l , inyange 500ml,  inyange yoghurt ,

Mukamira: milk 200l , milk vanilla 200l

elle & vire: ananas fruits

farm fresh : unsalted butter 

Azam: energy drink 

Bralirwa: fanta citron, orange, pineapple , coca cola 

sayona: twist juice 

urwibutso Ese: akarabo biscuits 

nezo:  iodized pure salt

maggi

 kenzy: tomato paste

Salsa: tomato paste

Every day: filets de saumon atlantique, chicken nutts

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